Broadcast IT Engineer / Live Streaming 

The KWAN Media (The Crypto Radio) • Aug 2024 — Present

• Commissioned and configured video and radio playout automation servers, delivering seamless 24/7 broadcast operations.

• Initiated and Implemented an AI-driven media generation workflow (ElevenLabs) to auto-generate and schedule hourly audio/video content from live data.

• Developed and deployed a customized web application to deliver dynamic/real-time playlist metadata for daily live streaming operations.

• Built and deployed a scalable live streaming platform, boosting real-time broadcast quality and audience engagement.

• Provided proactive monitoring, troubleshooting, and optimization of automation and transmission systems to ensure uninterrupted service.

• Managed live studio operations, overseeing professional equipment (Blackmagic Switcher, Rode Caster Pro II, teleprompters, Audio Interface) for smooth productions.

• Developed and maintained daily broadcast playlists, ensuring accurate programming and compliance.

• Executed contingency workflows and failover strategies, minimizing downtime during disruptions.

• Conducted media quality checks to meet broadcast audio and technical standards.

• Delivered technical support and system maintenance of company-wide broadcast IT systems and IP network in line with SLA requirements, maximizing uptime and reliability.

• Supported studio recordings and podcast sessions, ensuring professional-grade output. 

Digital NOC Analyst - OSN+ /Streaming

OSN • Dec 2017 - Apr 2024

• Constant check and update of transmission schedules

• Contacting feed providers, play-out & up-link facilities to resolve issues

• Operational monitoring of encoding and compression equipment.

• Ensure OSN channels are broadcast with consistently high standards 24/7

• Monitoring playout chains and return feed off-air signals.

• Ingest and co-ordination of live events, down linking and recording of live events

• Manage movement of media from servers as well as Archive.

• Monitor dashboards and responds to alerts.

• Monitor and report any error on transmission of the Electronic Program Guide (EPG).

• Cross checking media against video & audio technical standards.

• Execute contingency plans and workarounds as and when needed for resilient service delivery

• Liaise with internal stakeholders to ensure content across the Digital Platforms is delivered with high standards and in a timely manner

• Take full ownership for operational and technical activities within the area, and work to improve and scale workflows. 

Technical Engineer

MyHD Media  • Jan 2014 — Nov 2017

• Involved with OTT infrastructure implementation (Live Streaming)

• Prepare playlist creation for transmission.

• Conduct site surveys and provide solution proposal to

• commercial customer’s for their TV distribution system.

• Provide IPTV technical support services for Commercial

• Customers for MyHD channels reception 

Technical Support Engineer - IPTV and Digital Signage

G-Hanz FZCO - Roombase Deuromedia • May 2012 - Dec 2013

• Carry out installation of IPTV System (Centos-based) and Digital Signage(Debian-based)

• Visit prospect clients(Locally and abroad) providing product demonstrations.

• Process, issue, record and file sales invoices and statements

• Provide support and maintenance to company’s network and systems following SLA. 

Technical Support Specialist - Verizon Communication

Alorica Philippines, Inc • Jan 2009 - Mar 2012

• Deliver service and support to end-users using and operating automated call distribution phone software, via remote access. 

• Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and more. 

• Research required information using available resources. 

• Follow standard processes and procedures.

• Redirect problems to appropriate resource 

• Stay current with system information, changes and updates.